Shipping policy
Shipping and Fulfillment
- Dropshipping: We reign facilitates quick shipping within South Africa, allowing direct delivery to customers.
- Costs: Shipping costs are separate from the purchase, and all costs are communicated upfront.
- Payment: All orders must be paid for upfront; credit for stock purchases is not offered.
- Returns and Shipping: Customers are responsible for shipping costs associated with returns, unless the return is due to a We reign error.
- Original Shipping Fees: These are non-refundable, even if the product is returned or exchanged.
- Damaged/Incorrect Items: Faulty stock must be returned within 7 days of purchase to be considered for credit or refund.